Domestic Cleaning
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Frequently Asked Questions

What kind of services do you provide?

We pride ourselves on providing a commercial and residential cleaning services as well as commercial and residential carpet cleaning in the Greater London area. In past years, we have served many satisfied customers and provided cleaning solutions for any size of homes, offices, shops, pubs, restaurants and many more.
We take care of every aspect of your cleaning requirements including curtain cleaning, carpet cleaning, upholstery cleaning and window cleaning.

What areas in London do you cover?

Many companies act as introduction agencies only. Do you operate on the same basis?

Are you and your cleaners insured?

What if something is damaged when my home is being cleaned?

Will you provide the cleaning materials and equipment?

Can I specify the days for the cleaning?

Am I guaranteed service the same time and day of the week?

What if I need to change my cleaning appointment?

What if I am not satisfied with your cleaning?

Who will be cleaning my home?

Why does the first clean take longer?

Do I have to be home when the staff comes?

Can my regular cleaner do additional tasks not covered in my daily program?

Do I still have to pay if I go away for a few weeks?

What hours do your cleaners work?

Why is your service more expensive than hiring my friend's cleaner?

What are after builders cleans?

Do you clean communal areas?

What do I get if recommend a friend to Top Cleaners?

What stains can you remove from carpet cleaning?

How long before I can use the room after the carpet has been cleaned?

What happens if I am not happy with the quality of the clean?

How do I pay for services?

Can I get my landlord or third party to pay for the clean?